Privacy Policy

This Privacy Policy explains how Influenar (“Influenar”, “we”, “us” or “our”) collects, uses, shares, and protects personal data in connection with our social media management website, onboarding forms, and support channels (the “Service”).

Influenar is operated by the business listed at Riyadh, Saudi Arabia using the contact details currently shown on this website.

Inflation offers done-for-you social media planning, content scheduling support, reporting, and strategy advisory for businesses. The Service may include account setup support, content workflows, media handling, and campaign performance communication.

3.1 Account & Identity Data

• Name, business name, email address, phone number, role, language, and timezone.
• Login credentials or identifiers for supported sign-in options and account recovery.
• Workspace details you provide, such as team members, permissions, and service preferences.

3.2 Content and Communication Data

• Messages, files, social post drafts, brand guidelines, schedules, campaign notes, and other materials you upload or generate during collaboration.
• Call recordings, support conversations, and survey/feedback responses you send to our team.

3.3 Billing Data

• Invoice details, billing email, billing address, tax and payment references required to provide paid services.
• Card details are handled by our payment processor; Influenar receives limited tokenized references where applicable.

3.4 Device and Usage Data

• IP address, browser type, device type, operating system, and session activity.
• Log and performance data including feature usage, error events, and uptime data.

3.5 Cookies and Similar Technologies

• Authentication, security, preference, analytics, and marketing technologies used on our site as permitted by your settings and applicable law.

• To provide the Service: create and manage accounts, coordinate projects, deliver deliverables, and provide support.
• To bill and manage commercial relationships, prevent fraud, and comply with accounting and tax obligations.
• To secure the Service: protect accounts, prevent abuse, investigate abuse, and enforce our terms.
• To maintain and improve the Service by analyzing reliability, usage, and product performance.
• To communicate with you about service updates, invoices, incidents, and, where permitted, marketing content.
• To comply with legal requests and enforce our rights in disputes.

If you use AI features, your prompts and selected inputs may be processed by third-party AI infrastructure that supports caption and content generation. We ask providers to process data only for the requested output and only according to our agreements. AI output may be probabilistic and should be reviewed before public posting.

For account, billing, website, and communications data, Influenar acts as a data controller. For social media content that you provide or commission and any direct customer data shared for campaign activities, responsibilities are set by your instructions and applicable contract terms.

You remain responsible for having a lawful basis for any personal data you provide to third parties through the Service and for honoring rights and notices required by law.

• Our internal operations teams and approved vendors who host, monitor, and support the Service under data-protection obligations.
• Payment and email providers necessary to complete subscriptions, invoicing, and support operations.
• Professional advisors such as legal, tax, and financial consultants where required.
• Authorities where disclosure is legally required or necessary to protect users and systems from fraud and security threats.
• Connected clients and team members according to your workspace settings.

Personal data may be processed or stored outside your country by trusted infrastructure providers. Where required, we use contractual and technical safeguards, including encryption, access controls, and processor-level confidentiality commitments, to support lawful transfer and handling.

• Account records are retained while your account is active.
• Project files and uploaded content are retained for the duration of your engagement unless you request deletion.
• Billing records are kept as required by accounting and tax law, including periodic legal retention periods.
• Security and operational logs are retained for a limited period to support safety and troubleshooting.

We implement administrative, technical, and organisational controls to protect data against loss, unauthorized access, tampering, or disclosure. Measures include access controls, encryption where applicable, monitoring, and staff security practices. No security system is fully risk-free.

• Access and receive a copy of personal data we hold.
• Request correction of inaccurate or incomplete data.
• Request deletion where permitted by law and contractual obligations.
• Object to or restrict certain processing.
• Withdraw consent where processing is consent-based.
• Request limitation of marketing communication and opt out where applicable.

If you are a California resident, rights under California privacy law may include access, deletion, correction, and rights related to opt-out and discrimination protections. We do not sell personal data and do not share it for cross-context behavioral advertising.

To the extent local law applies, we process personal data in line with Saudi data-protection requirements and provide response channels for access, correction, and complaints through the contact details below.

The Service is intended for business and professional use. We do not knowingly target or collect personal data from children under 18.

You can unsubscribe from marketing emails at any time via the provided unsubscribe link. Transactional and account emails may still be sent where necessary. You can update browser cookie preferences in your browser settings.

Our website and workflows may include links or integrations to third-party services (for example social platforms, analytics, and communication tools). Their privacy practices are governed by their own policies; review those policies before connecting your accounts.

We may update this Privacy Policy from time to time. Material changes will be communicated in a reasonable way, such as by email or website notice. The date at the top of this page reflects the latest revision.

For privacy requests, questions, or complaints, contact:

• Email: hello@influenar.com
• Address: Riyadh, Saudi Arabia
• Phone: +966 50 735 1612